Archives: FAQs

UFN advises that payments between members to be made in the currency requested on the invoice. Members can use other currencies only when they have agreed in advance.

The member that issues the invoice should receive the net amount of the invoice. Henceforth, the party that orders the bank transfer ought to cover the necessary expenses to make the payment on the invoice such as the bank charges, Read more…

Thirty (30) days is the payment period between members, excluding any VAT and taxes that will be paid immediately without credit terms. Or as agreed by the members on their own accord.

The reasons for expulsion can be one or multiple such as: Engaging in questionable or illegal business practices Providing poor quality of service to members and/or clients Neglecting responsibilities pertaining to other member and/or clients The failure to cooperate with Read more…

If the lack of compatibility is due to quality in the services provided, you should report it to UFN administration for investigation and appropriate action. Otherwise, you may use another UFN member in the same country or find an agent Read more…

If a member is seen to be receiving shipments but never offering, they will be warned and asked to change their working practices. Should they fail to cooperate, they will be expelled and immediately replaced by awaiting waiting list agent.